Reviews for The Addison at Collierville

4 out of 5 stars
Posted On: 7/24/2019

Google My Business Review

By: Jenal Nash     Verified Resident
Source: Excel Read Property Manager's Response

Hi Jenal, Thank you so much for your feedback! It is very important to our team. We are so happy that you enjoy the community! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 7/23/2019

Google My Business Review

By: Lindsay Kerlin     Verified Resident
Source: Excel Read Property Manager's Response

Hi Lindsay, Thank you so much for taking the time to post a review! We are thrilled that you love your home here with us. Erin Cook Sr. Business Manager

3 out of 5 stars
Posted On: 7/13/2019

Google My Business Review

Apartment location is awesome.Its very close to local shopping stores,lakes and library.Addison is locating at top-rated public school area. But now a days safety and security is major concern.
By: Senthilraj Ramasamy     Verified Resident
Source: Excel Read Property Manager's Response

Kavineesh, Thank you for taking the time to post a review. Your feedback is very important to us. As always, safety is a priority of ours. Unfortunately, crime has no address and we ask that all of our Residents take the same precautions that you would in any other public place or those you would take if you owned a home. We encourage everyone to lock their vehicle doors and not to keep anything of value in plain sight. The Collierville Police Department ( CPD ) is aware of the incidents in our community, and other similar incidents in the Collierville community, and CPD is investigating. The Addison team will assist CPD with its investigation, and additional CPD patrols in The Addison community have been requested. If you suspect a crime has or is occurring, please call 911 immediately to report it. You should also call CPD at 901-853-3207 if you see anything that looks out of place as the Police are best equipped to keep the community safe. We inspect our lighting regularly, but if you notice any non-working lights in the community, please report it to The Addison s office at 901-854-5400. Finally, The Addison takes your concerns seriously, your suggestions will be considered carefully as we regularly review our community s security features and collaborate with the CPD.

3 out of 5 stars
Posted On: 7/13/2019

Google My Business Review

Addison apartment location is perfect and amicable community people. But In recent days, We hear a lot of theft news which happened inside the community. Safety of the residents is so important. Nice property but there is a need to upgrade the security measures.
By: PRAKASH     Verified Resident
Source: Excel Read Property Manager's Response

Prakesh, Thank you for taking the time to post a review. Your feedback is very important to us. As always, safety is a priority of ours. Unfortunately, crime has no address and we ask that all of our Residents take the same precautions that you would in any other public place or those you would take if you owned a home. We encourage everyone to lock their vehicle doors and not to keep anything of value in plain sight. The Collierville Police Department ( CPD ) is aware of the incidents in our community, and other similar incidents in the Collierville community, and CPD is investigating. The Addison team will assist CPD with its investigation, and additional CPD patrols in The Addison community have been requested. If you suspect a crime has or is occurring, please call 911 immediately to report it. You should also call CPD at 901-853-3207 if you see anything that looks out of place as the Police are best equipped to keep the community safe. We inspect our lighting regularly, but if you notice any non-working lights in the community, please report it to The Addison s office at 901-854-5400. Finally, The Addison takes your concerns seriously, your suggestions will be considered carefully as we regularly review our community s security features and collaborate with the CPD. Erin Cook Sr. Business Manager

4 out of 5 stars
Posted On: 6/10/2019

Rent Review

It Has been an good experience during these three years of living in this property! Because the response to the problems or disadvantages that are presentd in the apartment are attended promptly by both the management and maintenance personnel
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, We are so happy that we have been able to provide you great customer service while you have been with us. That means so much to our team. We look forward to having you with us for years to come. Erin Cook Sr. Business Manager

4 out of 5 stars
Posted On: 6/10/2019

Apartment Guide Review

It Has been an good experience during these three years of living in this property! Because the response to the problems or disadvantages that are presentd in the apartment are attended promptly by both the management and maintenance personnel
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, We are so happy that we have been able to provide you great customer service while you have been with us. That means so much to our team. We look forward to having you with us for years to come. Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Apartment Guide Review

Every maintenance issue I have requested has been responded promptly and professionally. The staff are kind and helpful, the neighborhood and other residents have never given any kind of issue. Easy and comforting place to live.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Apartment Guide Reviewer, Thank you for your review! Your feedback is very important to us. We are so glad we have been able to exceed your expectations. We look forward to serving you for years to come. Erin Cook Sr. Business Manager

3 out of 5 stars
Posted On: 6/8/2019

Apartment Guide Review

The kitchen cabinets are very old, washer dryers are very old, no fans in bedrooms etc. The only reason the apartment is recommended is about location. It is very near to all the stores.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Apartment Guide Reviewer, Thank you for your review. Your feedback is very important to us. While we are an older community, you are right, we still have a lot to offer. We agree with you, our location is amazing! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Apartment Guide Review

Excellent staff, very helpful and accommodating. Location is excellent, maintenance issues are taken care of promptly
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Apartment Guide Reviewer, Thank you so much for the kind words! We are thrilled that we have been able to take such good care of you. We look forward to having you with us for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Apartment Guide Review

Allysa at the office is amazing for the customer service and the maintenance is done in a timely manner when requested. Location is good and the neighbors are great.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Apartment Guide Reviewer, Thank you so much for the kind words! We are very lucky to have Alyssa on our team. We look forward to having you with us for years to come. Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Apartment Guide Review

Love the large apartment space and floor plan. Also like the open land area for walking the dogs.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Apartment Guide Reviewer, Thank you so much for your review! We are so happy that you are enjoying your home here with us! We also have a Bark Park that will be opening next week. Hope your pups enjoy it! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Rent Review

Every maintenance issue I have requested has been responded promptly and professionally. The staff are kind and helpful, the neighborhood and other residents have never given any kind of issue. Easy and comforting place to live.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, Thank you for your review! Your feedback is very important to us. We are so glad we have been able to exceed your expectations. We look forward to serving you for years to come. Erin Cook Sr. Business Manager

3 out of 5 stars
Posted On: 6/8/2019

Rent Review

The kitchen cabinets are very old, washer dryers are very old, no fans in bedrooms etc. The only reason the apartment is recommended is about location. It is very near to all the stores.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, Thank you for your review. Your feedback is very important to us. While we are an older community, you are right, we still have a lot to offer. We agree with you, our location is amazing! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Rent Review

Excellent staff, very helpful and accommodating. Location is excellent, maintenance issues are taken care of promptly
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, Thank you so much for the kind words! We are thrilled that we have been able to take such good care of you. We look forward to having you with us for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Rent Review

Allysa at the office is amazing for the customer service and the maintenance is done in a timely manner when requested. Location is good and the neighbors are great.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, Thank you so much for the kind words! We are very lucky to have Alyssa on our team. We look forward to having you with us for years to come. Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 6/8/2019

Rent Review

Love the large apartment space and floor plan. Also like the open land area for walking the dogs.
By: User     Verified Resident
Source: Excel Read Property Manager's Response

Hi Rent.com Reviewer, Thank you so much for your review! We are so happy that you are enjoying your home here with us! We also have a Bark Park that will be opening next week. Hope your pups enjoy it! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 5/4/2019

Google My Business Review

By: Mansi Savalia     Verified Resident
Source: Excel Read Property Manager's Response

Hi Mansi, Thank you so much for your feedback! We really appreciate it. We are thrilled that you enjoy the community! Erin Cook Sr. Business Manager

5 out of 5 stars
Posted On: 4/19/2019

Apartment Ratings Review

I love my home. The office team is always amazing and ready to help with anything I have big or small. The maintenance team does a great job fixing anything that doesn 't work in my home. The property is beautiful and I highly recommend this community for anyone looking.
By: BSkin8282     Verified Resident
Source: Excel Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/12/2018

Office Review

Every time I come office to pick my package the ladies greet me with such wonderful smiles. I am so happy to be a part of the Addison community.
By: Ishak     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/11/2018

The entry way always has flowers blooming

The office staff are so friendly and helpful If you ever have a work order, they are right on it. They update you if a part has to be ordered, or if something needs to be replaced. The maintenance is very professional and friendly. He had to move an entry hall table to install a new washer, and when done, he put everything back the way it was. The Office and Maintenance checked back with me to make sure everything was ok. I have lived in other apartment communities. Everything about The Addison makes you feel at home.
By: Beverly Axley     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/5/2018

Love the Addison

We love living here at the Addison The green space is amazing as are the amenities. Our living space is large and open. All of the staff make us feel very welcoming and they are so helpful
By: Brandy Lawless     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/5/2018

Wonderful Staff

Since I have lived here, it has been wonderful and everyone is courteous, caring, thoughtful, and friendly. Would recommend for anyone to live here.
By: Pat Pemberton     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/5/2018

Maintenance

I just want to say that Caleb Ronald are excellent workers they help out a lot today. Not only did they fix my garbage disposal but without asking they lend my friend a hand with some heavy items that she was trying to bring down the stairs. I just want to tell them that I really appreciate all there help today.
By: Joyce Jackson     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/1/2018

Moving in

We are just in. They welcome us so warmly that we feel our self in our own house. Thank you so much for your effort to make us comfortable.
By: Kadir Koken     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 1/24/2018

I love living here

The Addison staff are always helpful and nice. If you have an issue they always try their bet to fix it. I recommend living here. They have very pretty landscape and it's always cleaned. The pool is perfect for summer and your guranteed to have an amazing time living here.
By: Abby     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 1/23/2018

Awesome Property thatI call Home

When I moved in the Addisonof Collierville apartments my daughter and I had never lived in an apartment before and I was very nervous about it becaue of the horror stories I heard. I must say, I dont have any horror stories to tell. My experience of living in the Addison of Collierville has been great. Trina and her staff are the best and They're always smiling when I come in the office. There has never been a time that I've had a question that they haven't been able to assist me with. My work orders get done in a timely manner because I was really scared about that but again no horror stories here. Again this was my first time liviing in an apartment so I had a lot of question and was worried. They have made it feel like home for me and my daughter. My daughter loves the things they do for her and the other kids. I do too because it also made our transition a little easier. I have great neighbors and it's quite. I couldn't have wished for a better experience. Thanks Trina and Staff
By: Sherice Martin     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 1/23/2018

Love this Place

I recently moved from Addison and it was bittersweet. Everyone there including my neighbors were the best. The office ladies were always so nice and helpful and would even help me take packages to my car. Although the apartment could use some updating on the inside and the squirrels won't let you sleep, overall I had a great experience living here. I had to move because my job relocated me but I would recommend this community to friends and co-workers.
By: Sandra     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 8/10/2017

Great place to live

The maintenance team is great and prompt in responding to any issue. management always did their job right and answered or assisted with anything needed. There is a nice pool which my kids love. This place overall is wonderful. Good school nearby.
By: Gerard Prem     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

4 out of 5 stars
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Posted On: 7/25/2017

Awesome experiemce

Its been almost 7 months i am living in this appartment. Everything about this community is awesome. I woulf give 5 stars to the maintainamce response. They fix almost everything in your appartment before 24 hours. Recently our aircondition was fried, we complained at might and the next evening when we came home from work it was fixed. This is just one example. Staff is generous, always wearing a smile. I had great experiemce with Milli and Alysa. Location is super good. 5 stars to that as well. Management does everything possible to keep the community clean but then it also depends on the residents. For the cleanliness i would give 4 star. I would highly highly recommend this appartments to everyone. And yes the appartments are super spacious with a huge patio.
By: Anum     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 6/13/2017

There are 2 great reasons to live at Addisosn

There are 2 great reasons to live at Addisosn 1. The location is perfection Close to everything including Walmart, Walgreens, movie theater, parks, restaurants and schools. Location can not be beat 2. The staff is excellent and impressive Professional, friendly, eager to help whenever possible, willing to look for creative solutions so that residents are served well. Many thanks to Trina and her wonderful team - Millie and Alyssa Anonymous
By: Iris Chester     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 5/29/2017

Ive stayed at Addison over two years and love it.

Ive stayed at Addison over two years and love it. Management is professional and friendly. I only moved out because I want my own garage and more privacy.
By: Kaylin L.     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

3 out of 5 stars
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Posted On: 4/28/2017

A few things wrong

Now what i have to say can't really be fixed but if you are planning to move in here you should know, it is a great place. Only problem I've had is 95 of the people who live here are from India, and because of this my neighbors are always cooking curry and the smell goes all throughout the appartment complex and I feel this is the reason for the large amount of cockroaches that live here. I always have cockroaches I will find in my appartment usually 1 or 2 times a week during the hotter seasons
By: John Deer     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

5 out of 5 stars
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Posted On: 2/28/2017

Exceptional Staff.

Exceptional Staff. For any request/help they are quicker, quality and nice to tenants. Enjoying the stay here
By: Raja Sekhar     Verified Resident
Source: Property Site Read Property Manager's Response

Hi BSkin8282, We appreciate you taking the time to post a review! We are thrilled that you love your home here with us! We look forwarding to having you here for years to come! Erin Cook Sr. Business Manager

Overall Rating

4.5 out of 5 stars

Ratings By Category

Noise
5 out of 5 stars
Location
5 out of 5 stars
Value
5 out of 5 stars
Staff
5 out of 5 stars
Maintenance
5 out of 5 stars
Amenities
5 out of 5 stars
Parking
5 out of 5 stars
The Addison at Collierville
400 Orchard Circle West 
Collierville, TN 38017 (901) 457-0895
Equal housing opportunity
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